Your dad was lovely and gave us lots of space to look at our leisure. It's lovely not to have to listen to a pretentious gallery owner prattling on about stuff I don't understand. We buy art because we like it and usually because we have some connection with it. Can I also say how refreshing it is to see a website that reflects the stock that a shop actually has - we've had some bad experiences with other outlets (hence my email to you).
I received the above on Monday as promised and my daughter and her partner were thrilled with their gift. Many thanks for your help and I have to say I was very impressed with your packaging of the picture.
Hello, just wanted to let you know that my picture arrived safely this week. The way you pack them is brilliant and shows how much you care about what you do.
We wanted to say many thanks for sending over our purchase which was extremely well packaged. We are very pleased with our purchase and thank you for such excellent service
Just letting you know I have received my recently ordered Bob Oxley piece.
Thank you very much for the excellent customer service provided and the care taken to protect the artwork.
I will have absolutely no hesitation in recommending yourselves to my circle of friends and will certainly be looking at the gallery for any future purchases.
It's arrived safely!
Congratulations and thanks to the packing person who did a splendid job - definitely TNT-proof .......and thanks to everyone involved especially Jeff Rowland.
Please pass on to him: "Your work is a great delight and your skill is much admired. We Kissed in the Rain will be treasured."
Friday was amazing. We both very much enjoyed the evening - meeting your clients with whom we had some great conversations and just soaking up the 'old pub' atmosphere.
Also meeting family and friends and in particular Bob Barker
Our thanks for putting on a very special private view and for all the work that you and Natalie did to create a really excellent exhibition of Malcolm's paintings. And thanks too to the people who came on the evening to help out.
We were very pleased just to be part of it, to see your 'new' gallery and to meet up with you again.
Via Twitter - Thank you for all your help with this. #anniversary #customerservice
Visited the gallery today with my son, passed it many times over the years and never visited always meant too just never got chance.......... my verdict absolutely awesome place great gallery, very friendly owner who was patient and very enagaging. Also brought back fond memories of the Hare & Hounds pub that I frequented in my youth!
I just wanted to say a big thank you and say how pleased I am with the fantastic service your company has provided. Great communication from the moment I placed my order and super fast delivery. The picture arrived today and was packaged really well. This is my first Caroline Shotton piece and I love it so much I think I might buy another !
Just letting you know that the picture came today and we are very pleased. I would also like to say how well packaged and prompt you were regarding any communication.
Received and in place and looking fantastic with orange dawn, already thinking of a third.
I received my pictures and I am so so pleased with them I have decided to put them in separate rooms and they look absolutely fabulous. I would also like to thank all of you for your help and kindness in helping me with my purchase.
I just wanted to confirm that Bow Tie arrived safely earlier this week and wish to say thank you for organising this.
Please could I also ask you to extend my thanks to Ian for his advice and assistance in relation to the purchase of this print and for investigating the availabilty of an Ian Rawlings print.
It has been a pleasure to deal with the Hawthorn Gallery.
We greatly appreciate your support of the team this season on behalf of the players and coaching staff.
A fantastic business giving back to the local area. Thank you from all at Mossley AFC.
Wonderful people, wonderful service, wonderful art. This place is just wonderful.
Thank you so much for dropping the picture off yesterday and putting yourself out. It was a big chunk of your bootspace taken up!
I just spoke to you on the phone regarding John Wilson originals and would like to say thank you for the advice
Brilliant thank you for going to all that trouble and on your day off too!!
Very many thanks. The sculpture was safely delivered by TNT at 9.30am. Securely packaged, I was not fully prepared for the joy when I opened it. It is absolutely FANTASTIC and I am thrilled. Thank you very much for your care and assistance. I suspect I will take another peek at the Hawthorn Gallery’s website sometime…
Thanks for the package. It arrived safe and sound just as promised this morning and contents are as good as hoped. I'm sure we will be doing business with you in the future and would not hesitate to recommend you to others. It is so nice to come across good old fashioned service where you not only look after your customers needs, taking the time to discuss personally peoples feelings and opinions in a very friendly manner but also appear to enjoy the beauty of the items you have available.
Thank you for a very smooth purchase via your website. Our order was expertly packed and delivered on the day agreed. The Hawthorn Gallery will certainly be my preferred option when buying artwork in future.
Just wanted to say a big thank you for excellent customer service when ordering my recent print from you. The communication was brilliant and my phone calls were promptly returned and any queries were dealt with very efficiently indeed. My print arrived today as advised and in perfect condition and very secure in all it's packaging. Will use and recommend Hawthorn in the future.
We just wanted to thank you very much for your advice and for organising, packing and of course framing the beautiful ‘Dancing in the Moonlight’ picture. We wanted to let you know that we are delighted with it and it really lovely alongside ‘Rhapsody’. We are grateful for your advice and will of course return to you in the future when we are ready to purchase another! Many thanks once again.
This is just to thank you for all your assistance with the Lawrie Williamson picture I purchased from you. It arrived beautifully packaged on Wednesday morning. It is a fabulous painting and the remarque is outstanding. My husband was overjoyed when he opened it. I will be back to purchase from you again and thank you for all the trouble you went to ensuring it arrived on time.
Just to let you know that canvas has arrived and I am delighted to say it is perfect, thank you for taking so much care in the packaging of item, now hidden away until my husband's birthday.
The cufflinks arrived safe and sound and in record time-amazing service!! Thank you so much!
Top marks for customer service and packaging. Initially I was a little concerned about receiving the artwork without the frame - no problems at all!
The Dylan is stunning....I now need to find the right wall space to set it off. Thanks for keeping in touch with me over his work .. really appreciated.